Discovery China — Medical Tourism & Wellness Retreat Services
Discovery China operates as a medical tourism facilitation and wellness retreat company. We connect UK residents with accredited hospital diagnostic facilities and luxury Yangtze River cruise experiences in the People's Republic of China.
Our all-inclusive VIP package ("the Package") includes, but is not limited to:
The Package does not include international flights to and from China, travel insurance, or any treatment procedures beyond the diagnostic and wellness elements listed above. Specific inclusions are confirmed in writing prior to travel.
The Discovery China Package is available to:
We reserve the right to decline or postpone a booking if, following the initial consultation, we determine that the requested diagnostic or wellness services are not suitable for the individual. In such cases, the deposit is fully refunded.
Discovery China does not provide emergency medical care, surgical treatment, or inpatient hospital stays as part of the Package.
To secure a place on the Discovery China VIP Package, a holding deposit of £200 is required at the time of booking. This deposit is processed securely through Stripe.
The remaining balance of the Package price is due no later than 60 days before the confirmed travel date. Failure to complete full payment within this window will result in cancellation and forfeiture of the deposit, except as stated in Section 4 below.
Payment of the full Package price constitutes acceptance of these Terms & Conditions in their entirety.
All prices are quoted in pounds sterling (GBP) and are inclusive of applicable taxes. The Package price is locked at the rate confirmed in your written booking confirmation.
Due to the immediate financial commitments made to accredited hospitals and Yangtze River cruise lines upon your booking, all deposits (£200) are non-refundable except where required by applicable UK law. Initiating a fraudulent bank chargeback for a validly secured booking may result in cancellation of all medical appointments and submission of digital consent logs to your credit card issuer.
By checking the consent box on our deposit payment page, you explicitly acknowledge and agree to this policy. Discovery China records the date, time, IP address, and browser information at the moment of consent as evidence for dispute resolution purposes.
If you cancel the full package after paying the deposit but before full payment:
If you cancel after full payment has been made:
In the unlikely event that Discovery China cancels your booking due to circumstances beyond our reasonable control (force majeure, including but not limited to pandemics, natural disasters, government travel restrictions, or hospital partner closures), you will receive a full refund of all monies paid, including the £200 deposit.
Nothing in these Terms & Conditions affects your statutory rights under UK consumer law. Where applicable law requires a refund in circumstances not covered by our cancellation policy, we will honour that obligation. See also Section 8 (UK Consumer Rights).
Important notice regarding chargebacks: If you initiate a payment dispute (chargeback) with your bank or credit card provider for a deposit that was taken in accordance with these Terms & Conditions — specifically for a booking that was validly confirmed and where no entitlement to a refund exists — Discovery China reserves the right to: (a) immediately cancel all associated medical appointments and cruise reservations; (b) submit to your card issuer the timestamped digital consent record (including IP address, browser information, and explicit acknowledgement of the non-refundable nature of the deposit) as evidence that the payment was authorised and the policy was accepted; and (c) pursue recovery of costs incurred as a result of the fraudulent dispute.
Discovery China facilitates access to diagnostic and wellness services. We are not a healthcare provider, and the diagnostics, reports, and recommendations provided by our hospital partners do not constitute a clinical diagnosis or medical advice under UK law.
All diagnostic results and medical reports produced by our hospital partners should be reviewed with your UK-based general practitioner or specialist before any treatment decisions are made. Discovery China accepts no liability for decisions made on the basis of diagnostic reports provided as part of the Package.
Participants with pre-existing medical conditions are advised to consult their GP prior to travel. It is your responsibility to disclose relevant medical information during the pre-travel consultation.
Discovery China strongly recommends that all participants obtain comprehensive travel and medical insurance that covers medical evacuation, trip cancellation, and overseas treatment costs. Discovery China cannot arrange or take responsibility for insurance on behalf of participants.
Discovery China collects and processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Consent logs are retained for a minimum of 7 years for dispute resolution purposes, consistent with financial regulations and our card processor agreement. Other personal data is retained for the duration of your customer relationship and up to 5 years thereafter.
You have the right to access, correct, or request deletion of your personal data, subject to legal retention requirements. To exercise these rights, contact us at hello@discoverychina.polsia.app.
Discovery China's total liability in connection with the Package shall not exceed the total amount paid by you for the Package in question.
Discovery China is not liable for:
Nothing in these Terms & Conditions limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited by law.
If you are a consumer (as defined under the Consumer Rights Act 2015), your statutory rights are not affected by these Terms & Conditions. In particular:
For guidance on your rights, visit the Citizens Advice website at www.citizensadvice.org.uk.
These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.
Any dispute arising in connection with these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where mandatory consumer protection laws in your jurisdiction require otherwise.
We encourage you to contact us directly in the first instance to resolve any concerns before commencing legal proceedings.
If you have questions about these Terms & Conditions, your booking, or wish to exercise your data rights, please contact us:
We aim to respond to all enquiries within 2 business days.
Discovery China is a trading name operated under the Polsia platform. These Terms & Conditions were last reviewed on 18 March 2026.